Privacy Policy
Effective Date: January 1, 2026
Last Updated: January 1, 2026
Privacy Policy
At The GYN Lounge, your privacy is a priority. We are committed to protecting your personal and health information whether you visit our office, call us, or interact with our website.
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
The GYN Lounge (“we,” “us,” or “our”) does NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any unrelated purposes.
All text messaging opt-in data is kept strictly confidential.
1. Information We Collect
Personal Information
- Name, email address, phone number, physical address
- Payment information (when applicable)
- Insurance details (when applicable)
- Health information provided through forms or consultations
- Opt-in records and timestamps for SMS, email, and other communications
Non-Personal Information
- IP address, browser type, and device information
- Website usage data and analytics
- Cookies and similar technologies
Customer Communication
- Appointment requests and preferences
- Records of inquiries and support requests
- Service history and feedback
2. How We Use Your Information
We use your information to:
- Provide medical services and schedule appointments
- Communicate regarding your care, inquiries, and support needs
- Process payments and insurance claims
- Improve our website and patient experience
- Maintain communication consent records
- Ensure security and prevent fraud
- Comply with legal and regulatory obligations
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS services, you agree to receive messages related to your care, including appointment reminders, updates, and support communications.
Opt-In & Consent
- Messages are only sent with your explicit consent
- We maintain timestamped records of all opt-ins
- We comply with applicable laws including TCPA
Opt-Out Instructions
- Reply “STOP” to unsubscribe at any time
- You will receive a final confirmation message
- Opt-out requests are processed immediately
Message Frequency & Content
- Message frequency varies
- Messages are directly related to your care or services requested
- No promotional messaging without explicit consent
Help & Support
- Reply “HELP” for assistance
- Or contact us at: admin@thegynlounge.com
Carrier Disclaimer
- Message and data rates may apply
- Carriers are not liable for delayed or undelivered messages
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Information may be shared with subcontractors (such as messaging providers) only to support service delivery.
All other use excludes SMS opt-in data and consent — this information is never shared.
4. Information Sharing & Disclosure
We do not sell or trade your personal information.
We may share information only with:
Service Providers
- Vendors supporting operations (payments, scheduling, systems)
- SMS providers solely for delivering messages you consented to
- All vendors are bound by confidentiality agreements
Legal Requirements
- When required by law or legal process
- To protect patient safety or our legal rights
Business Transfers
- In case of merger, acquisition, or sale
- Your data remains protected under this policy
Important: SMS opt-in data and consent are never shared outside approved service providers.
5. Data Security
We maintain appropriate safeguards including:
- Encryption of sensitive data
- Secure access controls
- Regular system monitoring and updates
- Staff training on data protection
- Secure backups and recovery systems
While we take strong precautions, no system is 100% secure.
6. Cookies & Website Tracking
We use cookies to:
- Improve website performance
- Analyze user behavior
- Enhance your experience
You may disable cookies in your browser settings, though some features may be limited.
7. Your Rights
You have the right to:
- Access your personal and health records
- Request corrections
- Limit certain data uses
- Opt out of marketing communications
- Withdraw consent at any time
- Request details on how your data is used
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
9. Changes to This Privacy Policy
We may update this policy periodically. Updates will be posted on our website with the revised effective date.
10. Contact Us
If you have any questions regarding this Privacy Policy:
The GYN Lounge
Email: admin@thegynlounge.com
Website: https://thegynlounge.com